Job Purpose

We are seeking an experienced and detail-oriented Kitchen Supervisor to oversee back-of-house operations for the café within our luxury retail store. This role is responsible for ensuring exceptional food quality, operational excellence, and impeccable hygiene standards while supporting a refined, seamless guest experience. The Kitchen Supervisor will lead the kitchen team with professionalism, consistency, and a strong commitment to quality.

What you will be doing

• Ensure all menu items are executed to brand and recipe standards

• Support menu implementation, updates, and special activations

• Supervise daily kitchen operations, ensuring consistency in food preparation, taste, and presentation

• Lead by example, maintaining calm, professional leadership in a high-expectation environment

• Assist with onboarding, scheduling support, and performance feedback

• Maintain cleaning schedules, temperature logs, and HACCP standards

• Assist with ordering, inventory management, and stock control

• Monitor waste, portioning, and cost efficiency

• Liaise with suppliers and report quality or delivery issues

• Monitoring kitchen equipment functionality, reporting maintenance issues, and coordinating repairs

• Daily/weekly prep planning aligned with forecasted covers and menu mix

• Ensuring allergen procedures are understood, followed, and clearly communicated to FOH

• Clear ownership for escalating food safety, quality, or staffing issues to the Café Manager

• Basic tracking/reporting of food cost variances and waste trends (not ownership, but reporting)

• Readiness for inspections and internal audits

• Addressing non-compliance on shift (within agreed authority)

What we are looking for?

• Bachelor’s degree in administration, accounting or hotel management.

• Culinary training or relevant certification is an advantage

• High attention to detail and quality control

• Strong organizational and time management skills

• Calm, solution-oriented approach in fast-paced environments

• Professional demeanor aligned with luxury brand standards

• Flexibility to work weekends, holidays, and varied shifts

What's in it for you..

• The chance to work in a fast-paced, innovative e-commerce environment.

• Opportunities for growth and development in the beauty industry.

• A supportive team culture that values creativity and excellence.