DATA & GROWTH STRATEGIES

The team that knows the Ounass customer better than anyone, transforming those insights into impactful growth.

Luxury retail is personal. Every interaction, recommendation and customer journey matters. The Data & Growth team exists to understand what our customers value, how they behave, and how we can create experiences that keep them coming back.

Bringing together Growth Hackers, CRM Managers, BI Analysts, Data Engineers and specialists in personalisation and retention, the team combines customer insight with experimentation and technology. They build the data foundations, uncover commercial opportunities, design automated customer journeys and continuously optimise the experience across every touchpoint.

This isn't a reporting function. The team works hand-in-hand with Product, Marketing, Buying and Commercial to ensure decisions are driven by evidence rather than assumptions. In one of the world's fastest-growing luxury markets, their work helps Ounass deliver experiences that feel more relevant, more personal and ultimately more valuable for every customer.