Looking to be part of the coolest digital e-commerce team in the Middle East? Ounass is your one-stop destination for all things luxury, offering an unparalleled selection of fashion, beauty, watches, homeware, and jewellery for the region's discerning customers.

As a homegrown platform, Ounass is driven by innovation and a passion for excellence. Our culture unites us and fuels our ambition to be the leading luxury technology platform in the Middle East, ensuring we're the first choice for our customers.

Based in the vibrant city of Dubai and part of the renowned Al Tayer Group, our dynamic team of 300+ spans over 40 nationalities. Together, we’re constantly pushing boundaries, growing the brand, and shaping the future of luxury in the region.

We are looking for a detail orientated and proactive Department Secretary to handle a diverse range of administrative and operational tasks. This role supports smooth office operations, assists leadership, and ensures all departmental needs are met efficiently.

Key Responsibilities:

• Administrative Support:
  • Manage visa renewals and Schengen visa applications.
  • Handle document signing, collection, and handover processes.
  • Coordinate bank forms and ensure timely deposits.
  • Submit reimbursement forms to the cash office.
  • Process requests such as user IDs, laptops, monitors, and access cards.
• Office Management:
  • Refill coffee pods, tea cups, and pantry supplies as needed.
  • Ensure office cleanliness, including meeting rooms, fridges, and dustbins, in coordination with cleaners.
  • Monitor LED lights and manage A/C controls per staff requests.
• Travel and Event Coordination:
  • Arrange flights, hotels, transfers, and travel insurance, including creating LPOs for various travel needs.
  • Support HR in organizing office events and Annual Day celebrations.
  • Handle pop-up travel arrangements for leadership, trade, and studio teams.
  • Take approvals for events and coordinate with relevant teams to ensure timely execution.
• Vendor and Facility Coordination:
  • Liaise with vendors for deliveries and assist with receiving goods.
  • Book meeting rooms and basement parking as required.
  • Arrange facilities like F&B and cleanliness for meetings or events.
• Miscellaneous Duties:
  • Answer staff queries and handle ad-hoc requests.
  • Assist with Leadership and OAC meeting preparations, including sending invites and booking rooms.
  • Work with legal and projects teams to finalize contracts, NDAs, or office requirements.

What we are looking for :

• Proven experience in administrative or secretarial roles.
• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and office management tools.
• Ability to handle confidential and sensitive information with discretion.

Requirements:

• Extensive experience in an administrative or office support capacity.
• Experience in e-commerce organization and/or retail is an advantage.

What’s in it for you:

• The opportunity to shape the future of fashion with a dynamic & autonomous multinational team
• Potential for personal growth, training, and further development of skills
• Enjoy attractive discounts across our brands
• Benefit from a competitive, tax-free salary
• Wellness benefits
• Flexible working opportunities

Apply now to be part of our growing team and contribute to shaping the future of luxury fashion!